Precision One Health & Fitness
Privacy Policy



Precision One Health and Fitness Limited – Privacy Notice

Precision One Health and Fitness Limited (“we,” “us,” or “our”) is committed to protecting your privacy. This notice explains how we collect, store, and process your personal data, and your rights regarding that data.

For questions or requests concerning your personal information, please contact: precision1coaching@gmail.com.

1. Use of Your Information and Your Preferences

We will only process (collect, store, and use) the information you provide in accordance with the EU General Data Protection Regulation (GDPR). We ensure that the data we collect is relevant and limited to the purposes stated below and apply rigorous security measures to minimise the risk of unauthorised access, loss, or disclosure.

2. Consent by Taking Out a Membership

By providing personal information through our ClubRight software when signing up for a gym membership, you consent to the collection, storage, and processing of your data in accordance with this privacy notice.

3. Personal Data Collected

3.1 Identity and Contact Details of the Data Processor

Your data is processed on our behalf by ClubRight Limited, Unit 4 Radford Business Park, Radford Way, Billericay, England, CM12 0DP, Company Reg: 08046467. Your data is stored in the UK and may be accessed by ClubRight employees. All processing is performed in strict compliance with GDPR.

3.2 Purposes of Processing and Legal Basis

We collect your personal data to provide the services outlined in your membership agreement, including:

  • Contacting you regarding your membership.

  • Managing your gym access and bookings.

  • Facilitating member rewards (if applicable).

  • Resolving issues and improving our services.

  • Complying with legal and regulatory obligations.

All data is processed lawfully, fairly, and in line with GDPR requirements.

3.3 Marketing (With Your Consent)

We may send marketing communications via email or SMS about services and offers we believe may interest you. You can withdraw consent or update preferences at any time via precision1coaching@gmail.com.

3.4 Data Collected When You Take Out a Membership

We may collect:

  • Name, address, email, and phone number

  • Date of birth and gender

  • Attendance history

  • Marketing preferences

  • Bank details for billing purposes

Some data may be collected automatically via our website or mobile app (ClubRight). Certain app features may connect to social networking accounts if you consent, allowing us to process information from your profile.

3.5 Accessing or Updating Your Details

You may request access to your personal data and ask for corrections or deletion (where not required for contractual or legal reasons) by:

  • Email: precision1coaching@gmail.com

  • Post: Precision One Health and Fitness Limited, Tollgate Hotel and Leisure, Unit 1, Blurton, Stoke-On-Trent, ST3 3BS

Requests may require proof of identity (e.g., passport or driving license). Mobile app users may update some data directly; account arrears may limit this functionality.

3.6 Third-Party Disclosures

Your personal data may be accessed by Precision One staff and ClubRight only to provide services. We do not share your data with other third parties without consent, except as required by law. Third parties are required to store and use your data securely and delete it when no longer needed. Aggregate data may be used for marketing and strategic development.

3.7 Cookies

  • Session Cookies: Used for security and session management; do not store personal data.

  • Third-Party Cookies: We may use Google Analytics to improve website performance and marketing.

3.8 External Websites

Our website may contain links to external websites. We are not responsible for their privacy practices; please refer to their respective privacy notices.

4. Data Retention

  • Prospective members: data retained for up to 12 months unless you opt out.

  • Active members: data retained for the duration of membership.

  • Post-membership: data retained for up to 6 years for legal or indemnity purposes, then anonymised.

5. Your Rights as a Data Subject

You have the following rights:

  • Right to be informed – know how your data is used.

  • Right of access – request a copy of your data.

  • Right of rectification – correct inaccurate or incomplete data.

  • Right to erasure – request deletion under certain conditions.

  • Right to restrict processing – contest processing or accuracy.

  • Right to data portability – transfer your data to another provider.

  • Right to object – object to certain processing, including direct marketing.

  • Right to object to automated processing/profiling – opt out of automated decisions with legal or significant effects.

If a data breach occurs, you will be informed within 72 hours of us becoming aware.

6. Complaints

If you believe your data is processed unfairly or you have concerns, you may contact the Information Commissioner’s Office (ICO): www.ico.org.uk

7. Changes to this Privacy Notice

We may update this notice to reflect legal or operational changes. Please check periodically to remain informed.

8. Contact Us

For questions or requests:

  • Email: precision1coaching@gmail.com

  • Post: Precision One Health and Fitness Limited, Unit 1, Tollgate Hotel and Leisure, Blurton, Stoke-On-Trent, ST3 3BS